Right of information
The right of information, more precisely the controller's obligation to inform, requires that data subjects receive, in a concise, transparent, intelligible and easily accessible form, using clear and plain language, the information listed in Art. 13 GDPR where data is collected from them, and in Art. 14 where it is obtained from another source. It is the operational expression of the transparency principle and the prerequisite for exercising every other right.
The required content includes the identity and contact details of the controller and its EU representative, the contact details of the DPO, the purposes and legal basis of processing (including the legitimate interests pursued), the recipients or categories of recipients, any international transfers and the safeguards used, the retention period or criteria, the existence of data subject rights and of the right to withdraw consent and to lodge a complaint, whether provision of data is mandatory, and the existence and logic of any automated decision-making. Under Art. 14 the categories and source of the data must also be stated, and information is due within a reasonable period, at the latest within one month or at first communication. Art. 14(5) exempts cases where the individual already has the information, where provision is impossible or would involve disproportionate effort (notably for research, subject to Art. 89 safeguards and public information), or where secrecy is required by law.
In life sciences the information duty is fulfilled through the data protection section of the informed consent form, separate privacy notices for site staff, app users, healthcare professionals and website visitors, and, for secondary use of existing data, through layered notices, hospital websites and transparency portals when individual information is disproportionate. Layered and standardised formats are recommended by the EDPB transparency guidelines (WP260). The information must be consistent with the RoPA and DPIA; discrepancies between them are a common inspection finding.
