Data subject access request (DSAR)
A data subject access request (DSAR), often simply "access request" or "SAR", is a request by a data subject to exercise the right of access under Art. 15 GDPR (or Art. 15 UK GDPR, Art. 25 Swiss FADP). The term is also used loosely for any request to exercise data subject rights. Requests may be made in any form, orally or in writing, to any part of the organisation, and need not use legal terminology; staff training to recognise them is therefore essential.
A compliant DSAR procedure covers: logging the request and the date of receipt; verifying identity proportionately, without demanding more information than necessary; clarifying the scope where the volume of data is large (the EDPB Guidelines 01/2022 allow this but the default is all data); searching all systems including emails, backups within reason and processors' systems; reviewing for third-party data and exemptions (legal privilege, trade secrets, rights of others under Art. 15(4)); and responding within one month, extendable by two months for complex or numerous requests with notice to the requester (Art. 12(3)). The response must include the personal data in an intelligible form, the Art. 15(1) information (purposes, categories, recipients, retention, source, automated decision-making), and be free of charge unless manifestly unfounded or excessive. Refusals must be reasoned and mention the right to complain to a supervisory authority.
In clinical research, a participant's DSAR is usually received by the investigator site, which holds identifying records; the sponsor holds only pseudonymised data and cannot link it to the requester without the site's key. A joint procedure between sponsor, site and CRO defines who responds, how the sponsor's data is retrieved via the subject number, and how research derogations under Art. 89(2) and national law are applied where access would seriously impair the research (for instance disclosure of treatment allocation in a blinded trial). Site staff, employees and healthcare professionals in CRM databases are other frequent requesters. A well-run DSAR process is also a diagnostic tool: difficulty in locating data usually reveals gaps in the record of processing activities.
