Processor
A processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller (Art. 4(8) GDPR). The processor acts only on the controller's documented instructions and does not determine the purposes of processing or its essential means; if it does, it becomes a controller (or joint controller) for that processing, as the EDPB Guidelines 07/2020 explain.
Art. 28 requires a binding contract or other legal act setting out the subject matter, duration, nature and purpose of processing, the types of data and categories of data subjects, and the obligations of the processor: process only on instructions, ensure confidentiality of staff, implement Art. 32 security measures, engage sub-processors only with authorisation and under the same terms, assist the controller with data subject rights, DPIAs and breach notification, delete or return data at the end of the contract, and make available information for audits. Processors have direct statutory duties too: maintaining a record (Art. 30(2)), appointing a DPO and an EU representative where required, notifying breaches to the controller, and complying with Chapter V on transfers.
In clinical research the typical processors are the CRO, EDC, eCOA and IRT vendors, central laboratories, imaging core labs, safety database providers, translation agencies and cloud hosts. Investigator sites, by contrast, are usually controllers. Assigning the wrong role in a contract does not change the legal reality but does create liability confusion, which is why role mapping is an early step in every DPIA and vendor assessment.
