Interactive response technology (IRT)
Interactive response technology (IRT) is the generic term for the validated software systems used in clinical trials to manage participant randomisation, treatment allocation, investigational product inventory and dispensing, emergency unblinding and visit scheduling. It evolved from telephone-based interactive voice response systems (IVRS) to web-based interactive web response systems (IWRS) and is now often marketed as randomisation and trial supply management (RTSM).
IRT systems implement the randomisation schedule generated by the statistician, apply stratification and block designs, assign kit numbers to subjects, trigger resupply shipments to sites and depots, and hold the blind. Because they hold the treatment assignment, they are among the most critical systems for trial integrity and are validated under GAMP 5 and 21 CFR Part 11 principles, with strict access control and audit trails.
IRT systems process a limited but sensitive set of personal data: subject number, randomisation date, stratification factors (which may include age band, sex, disease stage or genetic markers), site and dispensing history, plus the names and credentials of site users. The IRT vendor is a processor under a data processing agreement; unblinding logs and stratification data should be covered in the DPIA, and integration with EDC and eCOA systems should be mapped so that identifiers are not propagated beyond what is necessary.
